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Professor Ashok Goel of Georgia Tech developed an artificially intelligent teaching assistant to help handle the enormous number of student questions in the online class, Knowledge-Based Artificial Intelligence. This online course is a core requirement of Georgia Tech's online Master of Science in Computer Science program. Professor Goel already had eight teaching assistants, but that wasn't enough to deal with the overwhelming number of daily questions from students.

Many students drop out of online courses because of the lack of teaching support. When students feel isolated or confused and reach out with questions that go unanswered, their motivation to continue begins to fade. Professor Goel decided to do something to remedy this situation and his solution was to create a virtual assistant named Jill Watson, which is based on the IBM Watson platform.

Goel and his team developed several versions of Jill Watson before releasing her to the online forums. At first, the virtual assistant wasn't too great. But Goel and his team sourced the online discussion forum to find all the 40,000 questions that had ever been asked since the class was launched. Then they began to feed Jill with the questions and answers. After some adjustments and sufficient time, Jill was able to answer the students' questions correctly 97% of the time. The virtual assistant became so advanced and realistic that the students didn't know she was a computer. The students, who were studying artificial intelligence, were interacting with the virtual assistant and couldn't tell it apart from a real human being. Goel didn't inform them about Jill's true identity until April 26. The students were actually very positive about the experience.

The goal of Professor Goel's virtual assistant next year is to take over answering 40% of all the questions posed by students on the online forum. The name Jill Watson will, of course, change to something else next semester. Professor Goel has a much rosier outlook on the future of artificial intelligence than, say, Elon Musk, Stephen Hawking, Bill Gates or Steve Wozniak.

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佐治亚理工学院的 Ashok Goel 教授开发了一种人工智能助教,以帮助处理在线课程“基于知识的人工智能”中的大量学生问题。该在线课程是佐治亚理工学院计算机科学在线硕士课程的核心要求。Goel 教授已经有八名助教,但这还不足以应付学生每天提出的海量问题。

许多学生因为缺乏教学支持而退出在线课程。当学生感到孤立或困惑并提出未得到解答的问题时,他们继续学习的动力开始减弱。Goel 教授决定采取一些措施来补救这种情况,他的解决方案是创建一个名为 Jill Watson 的虚拟助手,它基于 IBM Watson 平台。

Goel 和他的团队在将 Jill Watson 发布到在线论坛之前开发了多个版本。起初,虚拟助手并不太好。但是 Goel 和他的团队找到了在线讨论论坛,以查找自课程推出以来所提出的所有 40,000 个问题。然后他们开始用问题和答案喂吉尔。经过一些调整和充足的时间,吉尔能够正确回答学生问题的概率为 97%。虚拟助手变得如此先进和现实,以至于学生们都不知道她是一台电脑。正在学习人工智能的学生正在与虚拟助手互动,无法将其与真人区分开来。Goel 直到 4 月 26 日才告诉他们吉尔的真实身份。学生们实际上对这次经历非常积极。

Goel 教授的虚拟助理明年的目标是接管回答学生在在线论坛上提出的所有问题的 40%。吉尔沃森这个名字当然会在下学期改成别的名字。Goel 教授对人工智能的未来前景比埃隆·马斯克、斯蒂芬·霍金、比尔·盖茨或史蒂夫·沃兹尼亚克要乐观得多。

更新时间:2021-06-22 18:30

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