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February18th
Ruth Walter
2921 Cypress Lane
Smith field，UT 00375
Dear Ms．Walter，
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．
Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．
For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan，UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan，UT 00378
Service representative，
I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．
First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．
These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．
Ruth Walter
What is the purpose of Ms．Walter’s letter?
回信的第一段第三句中说，燃气公司发布了Walter滞纳费用的通告，他自己支付了费用。
下列关于公司的表述，正确的是（）
以下各项列举了我国常见气象灾害与其发生地区的对应关系，其中正确的一项是（）
根据电视收视率调査，看体育节目的观众中青年人比中老年人要多。
由此可推断出（）
—种海洋蜗牛产生的毒素含有多种蛋白，把其中的一种给老鼠注射后，会使有两星期大或更小的老鼠陷入睡眠状态，而使大一点的老鼠躲藏起来。当老鼠受到突然的严重威胁时，非常小的那些老鼠的反应是呆住，而较大的那些老鼠会逃跑。
以上陈述的事实最有力地支持了以下哪项假说？（）
疾病控制中心对某校髙中三个年级的学生进行抽样做视力状况调查，抽样的方法为分层抽样（按比例抽样），若高中一、二、三年级学生人数分别为626、703、780，样本容量为84，则应从离二年级抽样的学生人数为多少？（）
