资料：Nomatterhowcarefullyyoupick-名校题库网

资料：No matter how carefully you pick the members on your team,you may still end up with a negative employee.These workers don’t necessarily fall into the category of “toxic,”but they’re just kind of a drag with their cynical, pessimistic worldview.If you ‘re dealing with a negative employee,here are 3 steps to take.

FIND OUT WHY

If you decide to proceed in addressing the behavior,think about whether there have been behavior changes recently.Is the negativity a constant or has the behavior escalated?If the latter ,was there an event that led up to the change?Individuals in the workplace live multi-dimensional lives,and other non-workplace stresses may impact work productivity and mood.

In an April 2016 report in the Journal of Managerial Psychology,a team of Toronto researchers found that employee who are cynical of their workplace may feel more positive if their managers are supportive.

DISCUSS GOALS

When discussing the situation with your negative employee,it is recommended to frame the discussion in the context of the Individual’s goals.”Tone policing” where you simply point out pessimistic commentary without addressing the root cause, rarely works and may just cause more resentment.Get to the root of the issue and find out if the employee needs additional training,perhaps in management or communication skills,to overcome a deficit.

ADDRESS ISSUES

A direct,solutions-oriented conversation with the employee can uncover problems or circumstances driving the behavior.If there are workplace issue that can be solved,consider doing so if it make sense.If there are personal issues that have caused an escalation in negative behavior,examine whether accommodations can be made to help the person while they’re going through such challenges.Some employees don’t have great interpersonal skills,and putting them in jobs where they are more focused on job-related tasks than on interactions with others can be an effective solution,too.

According to paragraph three,what does the phrase”tone policing”mean?

A.Being very inquisitive just like a policeman
B.Speaking directly about one’s shortcoming without considering one’s feelings
C.Hitting the nail on the head in the conversation
D.Focusing on the negative emotion behind a message rather than the real problem

查看答案纠错

答案： D

本题解析：

本题考查的是词意判断。

【关键词】paragraph three;tone policing;mean

【主题句】第3自然段“Tone policing” where you simply point out pessimistic commentary without addressing the root cause, rarely works and may just cause more resentment.“语气警察”是指你仅仅发表了悲观的评论，而没有指出问题根源，这样做很少奏效，可能只会引起更多的怨恨。

【解析】本题的问题是“根据第三自然段，‘tone policing’是什么意思？”。选项A意为“像一个警察一样非常好奇”；选项B意为“不顾他人的感受直接谈论别人的缺点”；选项C意为“在谈话中碰到头上的钉子”；选项D意为“关注消息背后的消极情绪，而不是真正的问题”。根据主题句可知，“语气警察”是指关注信息背后的消极情绪而不是真正的问题，故选D。