资料：From:Gloria Richter
To:Gunther Schmidt
Subject: E-mails; staff lounge; communication problems
Date: March 3
There are some communication problems I wish to bring to your attention
1. Each day we receive a huge number of emails from colleagues inside the company and from overseas customers. Some are important many are not. My staff seems to spend all day checking and sorting emails, which is time-consuming and results in them neglecting other duties.
2. My staff doesn’t understand why you got rid of the staff lounge after the takeover. They say that it said to be a good place to meet people from other departments and to exchange ideas. Most of them still have not met anyone from Sanicorp yet.
3. A lot of middle managers are really confused about who they should report to. We know management are planning a reorganization but isn’t it time they told us what’s happening?
What is NOT requested by Gloria Rikchter in this emall?
本题考查的是细节理解。
【关键词】NOT requested; Gloria Rikchter
【主题句】My staff seems to spend all day checking and sorting emails, which is time-consuming and results in them neglecting other duties.（员工花费整天时间核对和分类邮件，既费时间又让他们忽略其他工作。）；My staff doesn’t understand why you got rid of the staff lounge.（员工不知道为什么取消员工休息室）；A lot of middle managers are really confused about who they should report to.（许多中层管理者对于向谁汇报工作十分困惑。）
【解析】第2题问“Gloria Rikchter在邮件中没有要求哪一项？” 文中的三点即为Gloria Rikchter的要求。1. 员工花费整天时间核对和分类邮件，既费时间又让他们忽略其他工作。2. 员工不知道为什么取消员工休息室3. 许多中层管理者对于向谁汇报工作十分困惑。这里只有B选项“增加对员工福利的投资”在文章并未提及。
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